services
Customer Experience
A journey of opportunity.
Embark on a transformative CX journey, where each interaction is an opportunity to positively impact your customers, differentiate from competitors, foster loyalty, and unlock the true potential of your business.
Scope of services:
01. Technology
Leveraging our in-house team of technical experts,
we comprehend our clients’ technological
requirements, crafting efficient solutions that
seamlessly blend excellent user interfaces with
proven, robust functionality and architecture.
- E-COMMERCE DEVELOPMENT AND INTEGRATION
- LOYALTY PROGRAM DEVELOPMENT AND INTEGRATION
- CUSTOM SOFTWARE DEVELOPMENT
- Dev-Ops and Architecture
- QUALITY ASSURANCE ENGINEERING (QA)
- MAINTENANCE & SUPPORT
- TECH STAFF AUGMENTATION
TECH STACK & TOOLS:
02. CREATIVE
Loymark’s Creative Services offer a holistic approach to brand elevation, seamlessly integrating strategic planning,
creative concept creation, and innovative brand experiences.
Our team of creative professionals excels in crafting visually
engaging narratives through UX and Visual Storytelling,
ensuring an immersive journey for your audience.
- STRATEGY AND PLANNING
- CREATIVE CONCEPT CREATION
- UX AND VISUAL STORYTELLING
- BRANDING AND DESIGN
- BRAND EXPERIENCE AND INNOVATION
- COPYWRITING
TECH STACK & TOOLS:
03. DIGITAL
Digital Services provide a strategic roadmap for your
brand’s online success. From shaping effective social media
strategies to optimizing visibility through SEM and SEO, we
guide your brand’s journey in the dynamic digital
landscape. Our focus on data-driven analytics ensures
continuous growth, making us your dedicated partner in
thriving online.
- SOCIAL MEDIA MANAGEMENT
- DIGITAL MEDIA STRATEGY
- CAMPAIGN DEVELOPMENT
- SEM AND SEO
- PERFORMANCE & PAID MEDIA
- CRM INTEGRATIONS
- ANALYTICS AND OPTIMIZATION
TECH STACK & TOOLS:
04. CONTENT
With expertise in Graphic Design and Audiovisual production, we
ensure that every visual element speaks volumes. From ideation
to final delivery, we serve as your dedicated partner, consistently delivering impactful and resonant stories that leave
a lasting global impression on your brand. Let us craft a
versatile suite of Digital Assets that connect with your audience.
- CONTENT CREATION AND PRODUCTION
- GRAPHIC DESIGN AND AUDIOVISUAL
- MOTION GRAPHICS
- ADAPTATIONS AND LOCALIZATION
- BRANDED CONTENT CREATION
- DIGITAL ASSETS PRODUCTION
TECH STACK & TOOLS:
05. MEDIA
We provide a complete range of solutions to enhance your
brand’s visibility. Through meticulous Planning and Research,
we establish the foundation for effective campaigns. Our
expertise in precise Media Buying ensures your brand reaches
the right audience across targeted channels. We go beyond
traditional media services, dedicated to ensuring your brand
thrives in both digital and traditional landscapes.
- MEDIA PLANNING
- AUDIENCE AND MARKET RESEARCH
- MEDIA BUYING
- ANALYTICS AND MEASUREMENTS
- CROSS CHANNEL INTEGRATION
TECH STACK & TOOLS:
06. DATA
Loymark offers a comprehensive suite of data solutions,
guiding you from initial Data Acquisition to valuable insights
through Data Visualization and Reporting. Our expertise
ensures precision in data-driven decisions, streamlining
operations. With a focus on Governance and Management, we
secure your data assets for actionable insights, maximizing
their potential.
- DATA ACQUISITION, CLEANSING & MINING
- FIRST DATA ANALYSIS
- MODEL BUILDING AND REFINEMENT
- DATA VISUALIZATION AND REPORTING
- DATA INTEGRATION AND WAREHOUSING
- DATA GOVERNANCE AND MANAGEMENT
- Data Center Solutions
TECH STACK & TOOLS:
VERSATILE AND FLEXIBLE ENGAGEMENT MODELS
to perfectly suit our clients´ requirements.
At Loymark, we thrive on flexibility, customizing our service model to precisely match each client's unique needs. From comprehensive projects to specific tasks, our adaptability ensures tailored solutions that consistently exceed expectations. Your success is our priority at Loymark.
Expert professionals
delivering comprehensive
and all-encompassing
solutions.
Technical Proficiency:
Strong technical skills and expertise relevant to the client's projects.
Adaptability:
Quick learning and the ability to adapt to new technologies and tools.
Problem - Solving Abilities:
Adept at identifying and solving complex technical challenges.
Collaboration and Teamwork:
Effective collaboration within cross-functional teams.
Client-Centric Mindset:
Prioritizing the client's needs and goals.
Proactive Communication:
Maintaining open and proactive communication with clients, providing regular updates and seeking clarification when needed.
- Clients We
- Have Proudly Worked For
- CASE STUDIES
META
Data
Analytics
See how Meta overcame vendor management challenges by implementing a robust governance framework, utilizing business intelligence, and automation for more effective program management.
LENOVO
MEDIA
Explore Lenovo's success in LATAM, where a meticulous focus on data-driven market insights led to impactful global media strategies and deeper audience understanding.
ABBOTT
Technology
Discover how we leveraged digital technologies to transform Abbot´s patient programs, achieving real-time monitoring and personalized patient engagement.
EXXON MOVIL
Loyalty & Customer
Engagement
Learn how we tailored incentive programs, driven by a comprehensive data strategy, enhanced customer satisfaction and loyalty, significantly improving their business performance.
PAPA JOHNS
Performance
Marketing
Learn about our approach to outperform in the competitive Latin America fast-food market through its new e-commerce platform and digital ecosystem.
KOHL'S
UX/UI &
Digital Content
Explore our journey in digital transformation aimed at increasing customer satisfaction through improved online and in-store experiences.
SUBWAY
Loyalty & Customer
Engagement
Discover how we replicated SUBWAY´s fast and personalized in-store experience into its digital platforms, enhancing customer engagement online.
GRUPO DÖKKA
Digital
Marketing
Learn how Grupo Dökka, in partnership with Loymark, revolutionized customer experience by seamlessly integrating the physical and digital environments through an innovative e-commerce platform.
CANON
Digital
Marketing
Discover how Canon developed a digital hub to foster a sense of brand belonging and contribute to the photography culture in Latin America.
