Loyalty & Customer Engagement.

Technology-enabled strategies and solutions to increased customer care and engagement.

Identify and interact with your customers to improve value in a cost efficient way.

We understand loyalty programs as a value-based strategy. The emphasis is not on spending on incentives but on investing in the right customer experience to increase its value.

Experience that counts

We identify customers, segment, and promote engagement; we know what moves the needle—merging global best practices and local preferences to yield better results.

Your budget managed to impact more

We care about numbers. All efforts must be feasible and sustainable to succeed. We know how to balance the appeal of incentives with growth objectives.

Industry leading tools

Our proprietary solutions are integrated via APIS with other systems and third-party applications to control business program rules, providing meaningful reporting data.

Capabilities

  • Strategy Consulting

  • Program Design

  • Platform Integration

  • Program Management

  • Data Processing

  • Data Analysis

  • Digital Rewards

  • Reporting

  • Direct Communications

  • Exit Strategy

Tech Stack & Tools

PROPRIETARY TOOLS:

Cortteza

Kenuu

INTEGRATED WITH:

BigQuery

MailChimp

SendinBlue

Apple Wallet

Case Study

Increasing effectiveness and reach of customer care & engagement program.