WORK / KOHL´S
ELEVATING CUSTOMER EXPERIENCE THROUGH ADVANCED UX/UI DESIGN
Explore our journey in digital transformation aimed at increasing customer satisfaction through improved online and in-store experiences.
Challenge
Our client faced the daunting task of producing an extensive amount of digital content consistently, aiming to elevate the consumer experience on their site and proprietary digital tools. Coordinating such a large-scale effort demanded streamlined communication and efficient production processes.
How we solved it
To meet this challenge, we assembled a team of specialized content creation experts and seamlessly integrated them into the client’s program organization. Additionally, we developed and implemented cutting-edge workflow management tools to ensure smooth execution and delivery of high-quality content.
Developed a cross-functional content engine capable of producing assets across digital and print channels.
Maintained brand integrity through consistent copywriting and design across all touchpoints.
Built a streamlined workflow to manage high production volumes without compromising quality.
Established robust communication channels with onshore teams to enable real-time collaboration and quick turnarounds.
Key Results
We delivered high-volume, multi-platform content with tailored design, localization, and dedicated studios to ensure brand consistency, efficiency, and regional impact.
Integrated Multi-Platform Design:
Customized creative solutions optimized for seamless delivery across digital and print channels.
Scalable Content Production:
High-efficiency workflows built to meet large-scale content demands without compromising quality.
Expert Localization and Adaptation:
Region-specific content tailored to engage local audiences with cultural and contextual relevance.
Dedicated Creative Studios:
Specialized teams embedded for close collaboration, ensuring brand consistency and streamlined execution.
